Great leadership often gets wrapped in mystery—charisma, confidence, or some elusive “it factor.” organizational psychologist and former NBA player John Amaechi dismantles that myth. Drawing on research, lived experience, and hard-earned insight, John argues that exceptional leadership isn’t magical at all. It’s built from ordinary, learnable skills—practiced deliberately and applied consistently.
From the outsized influence managers have on employee well-being, to the power of presence, listening, and emotional self-regulation, this conversation is a masterclass in what leadership really looks like in practice. John challenges leaders to move past comfort, confront their blind spots, and recognize that the smallest behaviors—how you listen, how you respond, how you show up—can profoundly shape performance, trust, and culture.
Leadership Is Learned, Not Innate
Exceptional leaders aren’t born—they’re built through ordinary skills practiced with intention and discipline.
Managers Shape Lives More Than They Realize
Research shows managers account for the majority of an employee’s work experience—and even impact mental health more than doctors or therapists.
Comfort Is the Enemy of Performance
Leaders frequently choose personal comfort over organizational effectiveness, avoiding hard conversations that fuel growth.
Audit Your Presence
In your next five conversations, eliminate distractions. Close the laptop. Turn your body. Make presence unmistakable.
Choose Discomfort Once This Week
Have the feedback conversation you’ve been avoiding—and notice how it strengthens clarity and trust.
Practice “Help Me Understand”
Use this phrase sincerely in a disagreement and observe how it changes the tone and quality of the discussion.
